refund policy
Effective Date : 31/12/2024
At Graphic and Website by Monika, we strive to deliver exceptional service. However, we understand that circumstances may arise requiring a refund.
Eligibility for Refunds
Refunds are available for services canceled before significant work has commenced.
Refunds are not available for completed or delivered projects.
For partially completed work, refunds may be issued based on the proportion of work completed.
Non-Refundable
Deposits or initial payments for custom designs.
Payments for services rendered as agreed upon in the project scope.
Process for Requesting a Refund
Submit a written refund request to contact@graphicandwebsitebymonika.com
Include your name, project details, and reason for the request.
Allow up to 1 to 7 working days for processing.